Cancellation and Refund Policy
At AWX, we strive to provide the best SaaS and eCommerce solutions to our customers. This policy outlines the terms and conditions for cancellations and refunds.
Cancellation Policy
You can cancel your subscription at any time by logging into your account and navigating to the subscription management section. Upon cancellation, you will continue to have access to the service until the end of your current billing period. No further charges will be applied after the cancellation date.
To cancel your subscription, please follow these steps:
- Log in to your AWX account.
- Navigate to the "Account Settings" section.
- Select "Subscription Management".
- Click on "Cancel Subscription".
- Confirm your cancellation.
If you encounter any issues during the cancellation process, please contact our support team at contact@awx.to.
Refund Policy
Due to the nature of our software products, we do not offer refunds once a purchase has been completed. Once the software has been sold, it can be copied and retained by the customer, making it impossible to return. We encourage you to thoroughly evaluate our services during the trial period before making a purchase.
Please note the following important points regarding our refund policy:
- No refunds will be issued for any subscription fees paid.
- All sales are final and non-refundable.
- We do not offer prorated refunds for partially used subscription periods.
- In the event of a billing error, please contact our support team for assistance.
Contact Us
If you have any questions or need assistance with cancellations, please contact our support team at contact@awx.to. We are here to help and ensure your satisfaction with our services.
Our support team is available Monday through Friday, from 9:00 AM to 5:00 PM (EST). We strive to respond to all inquiries within 24 hours.
For more information about our services and policies, please visit our Terms of Service and Privacy Policy pages.